The PMN Blog

1-800-Flowers Reaches Out To Influencers. Good Move or Bad?

Michael Della Penna - Monday, April 20, 2009
Using one of its most unique approaches to date, 1-800-Flowers is setting its sights on “influencers” - mommy bloggers that is - to encourage participation and spur sales during this Mother’s Day. The outreach program which started this month is targeting approximately 24 “mommy bloggers” who according to a recent Brandweek article will fill eight archetypes of motherhood. Chosen bloggers will receive a bouquet of flowers and a discount code to share with their readers. Additionally, the company will recognize select bloggers through its own blog with “floral lifestyle expert” Julie Mulligan across various categories (Do-It-Yourself Mom, On-The-Go Mom, Pet-Lover Mom, etc.). The lucky few selected will also attend a cocktail party in their honor with 1-800-Flowers CEO John McCann and will be encouraged to write posts about the recognition. To launch the program, 1-800-Flowers will support the effort across other social media and interactive outlets including facebook, their twitter account and a dedicated microsite (www.spotamom.com).  Visitors are also being encouraged to submit their own nominations for mothers that deserve some recognition at www.spotlightamom.com. While the campaign does not include social media advertising the program will lead up to an extensive campaign that will include TV, print and online starting April 20th. Ads will feature CEO Jim McCann giving flowers to moms in various everyday locations.

For those of you looking to close the loop and measure the effectiveness of your social media efforts, 1-800-Flowers has done a lot right here. First, the use of unique discount codes will allow them to track redemptions. Additionally, traffic to their microsites www.spotamom.com, along with submitted entries to www.spotlightamom.com, will be a great barometer of the program’s success.

So the question of the week is…Is 1-800-Flowers crossing the line? The difference may be in the details -- i.e. disclosure. However, is giving gifts and schmoozing with mommy bloggers to influence blog editorial pushing the boundaries? Or just great relationship building? Are bloggers like trusted reporters or not? And should they be held to a similar standard? Are we in danger of damaging “trust” in social media outlets? Clever or careless? We’d love to hear your thoughts. In the meantime, we are happy to see the Blog council has a free Disclosure best practices toolkit – you can download it here. Trust is a terrible thing to waste, so think it through and cover your bases before launching a similar effort.

‘Til next time.

Recent Posts


Tags

Steve Rubel, TNS Cymfony AMG Toyota BMC Cisco participatory marketing Denny's Frank Eliason Fresh Gear contests CNN Politics Texting eMarketer Apple Photosynth econsultancy Westin Youth Noise TV Micro Persuasion Vitrue ThreadMarketing Audi DMA Amazon 1-800-Flowers Edelman CVS Social graph Withoutabox facebook Virgin America Starbucks American Express MySpace Nielsen email marketing NBA Travel Advertising Newsletters Charlene Li What Would Google Do? Conversations Jeff Jarvis People Ernst & Young Pepsi Conversa Marketing Sweepstakes youtube Upromise CRM Generation Y blog @comcastcares SAP WashingtonPost Microsoft Microsoft Hill Holliday Pace University NCL Nike Wyndam Worldwide Do Not Call Twitter Time Magazine Martha Stewart social CRM MTV Steve Rubel marketing Ad Age The Blog Council Revision3 Semantic Ron Shevlin Facebook Comcast Cares Boeing Forrester Newsvine Holiday Season Brocade Prius Cause Marketing Lifecycle communications Stefanie Nelson Saturn Delicious Undercurrent JetBlue Online Dell TWTRCON Zappos Real Simple Neiman Marcus Michael Jordan 3M StrongMail The Limited Social Media Marketing email Extreme Home Makeover @DellOutlet Altimeter Vizio 15th Annual Gen Art Film Festival Aite Research TV Best Buy Bed Bath & Beyond AOL Social Networks Magnetik Agencies Google Compete Super Bowl Webinars Oracle Social media Telemarketing Edison Nation Ford eM+C WiFi Brandweek Paul Allen, Jim Louderback wetpaint Corporate IP Virgin Mobile American Airlines HP Print social internet IBM social shopping Mint.com Internet Retailer Conference & Exhibition NBC CAN SPAM George LeBrun BusinessWeek Fiesta RuleThirteen Brickfish

Archive






JOIN THE PARTICIPATORY MARKETING NETWORK:
Marketing is in the midst of a paradigm shift. The rise of a semantic and "social" internet is ushering in a new era in marketing defined by consumer participation and control. The PMN was established to give marketers the knowledge and know-how necessary to start marketing with customers rather than at customers. Join Today.
SEARCH THE PMN:

The PMN Conversations
Are you between the ages of 18-22 years old? Do you want to help shape the future of marketing? Join our Panel!
  • Participate as often as you want
  • Win cool prizes
Ready to find out more? Sign up now!


Featured Sponsors







Copyright © 2009 the Participatory Marketing Network (PMN), is a division of Conversa Marketing LLC. All Rights Reserved. The trademarks, service marks and logos of the PMN and others used in this Website (“Trademarks”) are the property of Conversa Marketing LLC and their respective owners.